Total Quality Leadership in Organizations

Implementing Total Quality Leadership in Organizations

Course Duration: One week

Fee: N75, 000

The course is organized in-plant for organizations on request, or held as open event, on schedule

Learning Objectives

This highly interactive training will help you how to:

use the tools and techniques in the context of Total Quality Leadership.
develop your interpersonal communication skills and apply them to all aspects of your work.
effectively work as a team and how to coach teams successfully.
improve the customer orientation of your organization.
execute improvement processes in a multidisciplinary and structured manner in order to solve organizational problems in a systematic way.
successfully organize the implementation of TQL.
deal with resistance to change.

Topics Covered

Defining Total Quality Leadership

Principles of Total Quality Leadership

Techniques used in Total Quality Leadership;

Interpersonal communication & Teamwork,

Due Process Mechanisms & Benchmarking of Cause and effect

Implementing Total Quality Principles into Leadership,

Establishing Commitment and involvement

Creating Organizational culture & Change management

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For inquiries, please contact

The Programs Coordinator

FLED International Leadership Institute

Plot MF 57 Cadastral Zone, KMC Street,

Karu Site, Abuja.

Tel/whatAspp: +234 – 708 015 7176