Total Quality Leadership in Organizations

Implementing Total Quality Leadership in Organizations

Course Duration: One week

Fee: N75, 000

The course is organized in-plant for organizations on request, or held as open event, on schedule

Learning Objectives

This highly interactive training will help you how to:

  • use the tools and techniques in the context of Total Quality Leadership.
  • develop your interpersonal communication skills and apply them to all aspects of your work.
  • effectively work as a team and how to coach teams successfully.
  • improve the customer orientation of your organization.
  • execute improvement processes in a multidisciplinary and structured manner in order to solve organizational problems in a systematic way.
  • successfully organize the implementation of TQL.
  • deal with resistance to change.

Topics Covered

Defining Total Quality Leadership  

Principles of Total Quality Leadership

Techniques used in Total Quality Leadership;

Interpersonal communication & Teamwork,

Due Process Mechanisms & Benchmarking of Cause and effect

Implementing Total Quality Principles into Leadership,

Establishing Commitment and involvement

 Creating Organizational culture & Change management 


For inquiries, please contact

The Programs Coordinator

FLED International Leadership Institute

Plot MF 57 Cadastral Zone, KMC Street,

 Karu Site, Abuja. 

Tel/whatAspp: +234 – 708 015 7176



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