Implementing Total Quality Leadership in Organizations
Course Duration: One week
Fee: N75, 000
The course is organized in-plant for organizations on request, or held as open event, on schedule
This highly interactive training will help you how to:
- use the tools and techniques in the context of Total Quality Leadership.
- develop your interpersonal communication skills and apply them to all aspects of your work.
- effectively work as a team and how to coach teams successfully.
- improve the customer orientation of your organization.
- execute improvement processes in a multidisciplinary and structured manner in order to solve organizational problems in a systematic way.
- successfully organize the implementation of TQL.
- deal with resistance to change.
Defining Total Quality Leadership
Principles of Total Quality Leadership
Techniques used in Total Quality Leadership;
Interpersonal communication & Teamwork,
Due Process Mechanisms & Benchmarking of Cause and effect
Implementing Total Quality Principles into Leadership,
Establishing Commitment and involvement
Creating Organizational culture & Change management
For inquiries, please contact
The Programs Coordinator
FLED International Leadership Institute
Plot MF 57 Cadastral Zone, KMC Street,
Karu Site, Abuja.
Tel/whatAspp: +234 – 708 015 7176